Privacy Policy

Last updated: [11th Jan 2026]

This Privacy Policy explains how Mansory Sealants (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit mansorysealants.com, contact us, or buy from us.

We operate primarily as a B2B supplier of automotive sealants. This notice applies to all visitors and customers, whether acting on behalf of a business or personally.

1) Who we are (Data Controller)

Mansory Sealants
Trading entity: Mansory Sealants
Registered office: [Hatfield, Hertfordshire, UK]
Phone: +44 7918 170379
Email: edward@mansorysealants.com
Website: mansorysealants.com
ICO registration number: 16237965

We are the data controller of the personal data described here. Where we use third-party providers (e.g., Shopify) they act as our data processors.

2) What data we collect

We only collect what we need to run the business and fulfil orders.

Information you give us

Identity & Contact: name, job title, company name, email, phone, billing/shipping addresses.
Order & Payment: products ordered, invoices, purchase history. (Payment card data is handled by our payment processors; we do not store full card details.)
Marketing Preferences: email/phone opt-ins, form responses (e.g., Founders List, sample requests).
Support: messages by email, site forms, WhatsApp, phone, or social media.

Information we collect automatically

Technical: IP address, device/browser info, pages viewed, referral source, session data, cookies and similar technologies.
Analytics/Ads: aggregated performance data from platforms (e.g., Google Analytics, Meta, TikTok) if enabled.

3) How we use your data (lawful bases under UK GDPR)

To provide the site and services (Shopify hosting, checkout, account management). Basis: Contract, Legitimate interests.
To process and deliver orders, returns and support. Basis: Contract, Legal obligation (VAT/records).
To respond to enquiries and schedule meetings/demos. Basis: Legitimate interests.
To manage trade accounts, credit checks (if applicable) and fraud prevention. Basis: Legitimate interests, Legal obligation.
To send service communications (order confirmations, delivery updates). Basis: Contract.
To send marketing (product updates, offers) where you have opted-in or we have a soft opt-in (PECR) for similar products to existing customers. You can opt out any time. Basis: Consent / Legitimate interests.
To improve the site (analytics, diagnostics, A/B tests). Basis: Legitimate interests.

We do not sell personal data.

4) Sharing your data

We share data with trusted providers so we can run the business. Typical recipients:

Platform & Hosting: Shopify (storefront, checkout, order processing).
Payments: [Stripe/PayPal/Shopify Payments – confirm which you use].
Delivery & Logistics: [Royal Mail/DHL/DPD/UPS – list your carriers].
CRM/Email & Forms: [Shopify Email/Klaviyo/Mailchimp/Google Workspace].
Analytics/Ads (if used): Google Analytics, Meta (Facebook/Instagram), TikTok, LinkedIn.
IT/Support: Google Workspace, cloud storage, website developers/contractors under NDA.
Legal/Accounting: accountants, HMRC or regulators if required by law.

All processors are bound by contracts to protect your data and act only on our instructions.

5) International transfers

Shopify and some providers may process data in countries outside the UK/EEA (e.g., Canada, USA). Where this occurs, we rely on adequacy decisions (e.g., UK-Canada for Shopify), standard contractual clauses, or comparable safeguards.

6) Data retention

Orders & invoices: 6 years for tax/accounting.
Enquiries & quotes: up to 24 months after last contact.
Marketing lists: until you unsubscribe or we remove inactive contacts.
Analytics cookies: per cookie life (see Cookie Policy).

We keep data only as long as necessary.

7) Your rights (UK GDPR)

You have the right to:

Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Erase data (where applicable).
Restrict or object to certain processing.
Data portability (copy of data in a common format).
Withdraw consent where processing is based on consent.
Complain to the ICO (details below).

To exercise rights, email edward@mansorysealants.com. We may need to verify your identity.

8) Marketing communications

We send marketing emails/SMS only with your consent or under soft opt-in rules to existing customers about similar products. You can opt out any time via the link in emails or by contacting us.

9) Cookies & similar technologies

We use cookies and similar technologies to operate the site, keep you signed in, remember preferences, analyze traffic, and run ads/retargeting where enabled.

Essential cookies – required for the site and checkout.
Analytics cookies – help us understand site performance.
Advertising cookies – personalize ads and measure results.

You can manage cookies in your browser settings and (where implemented) via our on-site Cookie Preferences banner. Blocking some cookies may impact site functionality.

See our Cookie Policy for details of specific cookies and lifetimes.
(If you don’t have a separate Cookie Policy, keep this section and add a simple cookie table later.)

10) Children

Our products and marketing are intended for adults and trade customers. We do not knowingly collect data from children under 16. If you believe a child has provided us data, contact us to delete it.

11) Security

We use reasonable technical and organisational measures to protect your data (HTTPS, access controls, least-privilege, staff confidentiality obligations). No method of transmission is entirely secure, but we work to protect your information.

12) Third-party links

Our site may link to third-party websites (e.g., partner garages, social platforms). We are not responsible for their privacy practices. Review their policies before providing data.

13) Changes to this policy

We may update this notice from time to time. The “Last updated” date at the top will change. Significant changes will be communicated on the site or by email where appropriate.